Discover What's New in Ryviu

Jul 14, 2023
6 min read
Yen Ma

We are incredibly excited to share some fantastic news with you about a range of essential and highly effective features that will strengthen the social proof for your online store. We recognize the significance of social proof in establishing trust and credibility, and these new additions are specifically designed to accomplish that.

Discover the power of our latest features and take your store to new heights. Let's dive in!

Table of content:

  1. Show reviews on Google Shopping with XML Feed
  2. Import Q&A from CSV files.
  3. Translate Ryviu widgets
  4. Import Loox,, Product Reviews app, and Rivo CSV files

1. Show reviews on Google Shopping with XML Feed

Ryviu supports exporting XML Feed to upload in your Google Merchant Account to showcase reviews and star ratings on Google Shopping. With this latest feature, we hope you can save time to make your workflow smoothly and effectively.

Key Benefits:

  •  Increase Visibility: Stand out from the competition by displaying authentic product reviews on Google Shopping listings.
  •  Build Trust: Social proof plays a crucial role in purchase decisions. Let your satisfied customers' reviews speak for your products.
  •  Drive Conversions: Positive reviews and star ratings influence potential customers, increasing the likelihood of making a purchase.

You will have three choices to export reviews to XML Feed in the Ryviu account as below:

  • Option 1: Click on button Product reviews feed to export all product reviews. Ryviu will promptly send you an email containing the XML file for download. Please check the email address associated with your Ryviu profile.  
  • Option 2: Export XML Feed for selected product reviews.

  • Option 3: Export XML Feed for one product by click on G button > Add globally unique product identifiers > Click on Save button > Click on Download XML button.

The process to show reviews on Google Shopping is not too complicated. Please read this instruction for detail.

Don't miss out on this incredible opportunity to elevate your online presence and capture the attention of millions of potential buyers. Upgrade your Ryviu plan to Unlimited and start displaying your product reviews on Google Shopping today!

2. Import Q&A from CSV files

Displaying questions and answers is another effective way to help your customers gain a better understanding of your products and services. While many merchants strive to provide an extensive Q&A section, customers often hesitate to ask questions. To simplify the process, we have introduced a feature that allows you to import questions and answers from CSV files. This time-saving feature offers the following benefits:

  • Improve Social Proof and Trust: Enhance credibility on your site by showcasing relevant Q&A entries.
  • Easy Management: Control and customize your questions and answers using the CSV file import feature.
  • Save Time: Import multiple Q&A entries at once, eliminating the need for manual entry.

Please learn how to import questions and answers via CSV files by reading this tutorial.

To ensure a smooth importing process, we recommend using Google Spreadsheets to open and edit your CSV file before importing it to your Ryviu account. Click here to refer the Q&A CSV file template.

3. Auto translate text of review widget 

Displaying the reviews widget in your customers' local language can significantly boost trust in your business. With Ryviu, you can now easily translate the text. Simply select the desired language, click on the Custom button to review and save the changes. Here are the advantages Ryviu offers:

  • Default Language and Automatic Translation: The default language is English, but you can select Portuguese, German, Chinese, and French. The translation is done automatically.
  • Easy Text Editing: Customize the text or provide custom text in other languages by simply clicking on each text box.
  • Time-Saving Customization: Save time by effortlessly customizing the text of the reviews widget.

Ready to personalize the text of the reviews widget on your store? Read this comprehensive guide to learn the detailed process.

The option Auto translate text is applied to the Q&A widget too. You can select Language then click on Custom button to customize the text of Q&A widget. You can click on each box to fill your suitable text, then click on 'Save settings' button to save the changes.

4. Import Loox,, Product Reviews app, and Rivo CSV files

Ryviu's users can now import CSV files without modifying CSV file format if the original source is from Loox,, Product Reviews app, or Rivo app. This enhancement brings several benefits:

  • Enhanced Social Proof: By offering more options to collect reviews, you can further increase social proof for your products.
  • Time Savings: Importing CSV files is now a breeze, as there is no longer a need to adjust the format, saving you valuable time.

The steps to import a CSV file are incredibly simple. Just follow these straightforward instructions:

  • Select the source of the CSV file from the provided options.
  • Browse and choose the file you wish to import.

For more detailed guidance on importing a CSV file, please click here.

Thank you

We’re so grateful for all our customers. We hope these improvements make your working time is more straightforward, quick and efficiently. To complete this goal, we will update more features in the next time.

If you got any questions, suggestions, or feedback, please let us know.