In this article, we’ll explore how to identify inactive customers, craft messages that resonate, and use loyalty incentives to bring them back — not just for one more sale, but for long-term retention.

We’ll explore proven strategies to increase repeat purchases in eCommerce. From personalization and loyalty programs to smart post-purchase engagement, you’ll learn how to build a customer experience that keeps shoppers coming back again and again.

In this article, you’ll learn everything you need to know about creating a seamless order tracking page on Shopify—why it matters, how to set it up step by step, and how to turn it into a powerful customer engagement tool that boosts loyalty and reduces churn.