How to Combine Loyalty Points with Review Submissions?

Marketing
Oct 28, 2025
7M
Alice Pham

In the ever-evolving world of eCommerce, the key to long-term success isn’t just attracting new customers, but it’s keeping existing ones engaged, loyal, and eager to share their experiences. One of the most effective and creative ways to achieve this is by combining loyalty points with review submissions. This approach not only rewards customers for leaving feedback but also deepens their connection to your brand, turning them from one-time buyers into enthusiastic advocates.

This article explores why this strategy is so impactful, the numerous benefits it brings to your online store, and a detailed step-by-step guide on how to implement it using two powerful Shopify apps, Reton for loyalty and rewards, and Ryviu for collecting and showcasing customer reviews. By integrating these tools, you can create a seamless, automated system that strengthens trust, builds engagement, and fuels repeat purchases.

Why Combine Loyalty Points and Review Submissions?

Modern shoppers want to feel recognized and valued. They crave personalized experiences and meaningful interactions with the brands they love. While many are happy to share their opinions, a majority still hesitate to write reviews unless there’s a clear incentive. That’s where loyalty points come in, they transform the act of writing a review into a fun, rewarding experience.

When you reward customers with points for submitting reviews, you do more than just gather testimonials, you create a feedback ecosystem that benefits both sides. Customers get rewarded for their time and opinions, and your brand gains valuable user-generated content that can drive credibility and sales. Over time, this simple yet strategic integration can transform passive buyers into active participants in your brand’s growth.

The Benefits of Combining Loyalty and Review Systems

1. Boost Review Volume and Authenticity

Most eCommerce stores struggle to get enough reviews. By offering loyalty points through Reton for each verified review left via Ryviu, you encourage a steady flow of genuine, thoughtful feedback. Customers feel motivated to share their real experiences, especially when they can earn points for adding photos or videos. This leads to a higher volume of authentic content that potential buyers can trust.

2. Strengthen Customer Retention

A loyalty system thrives when customers see consistent value in their actions. By connecting review submissions to your reward system, you give shoppers another reason to return. Every review earns them more points, and every reward redeemed increases the likelihood they’ll come back. This positive loop builds deeper emotional loyalty and keeps your brand top of mind.

3. Build Credibility and Trust

When potential customers visit your store, they rely heavily on reviews to make purchase decisions. A page filled with genuine feedback signals reliability and transparency. Ryviu’s elegant, customizable review widgets help display this social proof beautifully, reinforcing that your brand values openness and real customer experiences, two crucial factors in building trust online.

4. Encourage User-Generated Content (UGC)

Visual reviews such as photos and videos serve as authentic marketing assets. By offering higher loyalty point rewards for multimedia submissions, you incentivize customers to go beyond text. These reviews can later be repurposed for email campaigns, ads, and social media posts, providing a steady stream of authentic, conversion-boosting content created by your own customers.

5. Increase Customer Lifetime Value (CLV)

When customers regularly earn points for meaningful interactions like leaving reviews, their overall engagement increases. They visit your store more often, redeem rewards, and feel appreciated, all of which contribute to a higher lifetime value. Integrating Reton and Ryviu creates a sustainable cycle of engagement, feedback, and repeat purchases that drives long-term profitability.

How to Combining Loyalty and Review Systems?

1. Set Up Reton for Loyalty and Rewards

Start with Reton, a robust and intuitive Shopify app designed to help you launch customizable loyalty and rewards programs without technical headaches. Reton lets you reward customers for a variety of actions, such as making purchases, referring friends, signing up for accounts, and sharing on social channels.

You can define flexible point systems, design different membership tiers, and set up reward redemption options such as discounts, free products, or exclusive perks. Reton also includes automation tools and analytics dashboards that track customer engagement in real time, helping you refine your reward structure based on data-driven insights.

2. Install Ryviu for Product Reviews

Once your loyalty program is ready, integrate Ryviu, one of the most popular Shopify apps for collecting and managing product reviews. Ryviu makes it simple for customers to leave text, photo, and video reviews. Its sleek widgets seamlessly match your store design, creating a cohesive and trustworthy appearance on product pages.

Beyond aesthetics, Ryviu offers advanced features like automatic email reminders, import options from AliExpress or Amazon, and moderation controls to ensure authenticity. Its built-in SEO benefits also help boost your product visibility in search engines by showcasing relevant, keyword-rich user content.

3. Connect Reton and Ryviu

Now comes the exciting part, connecting Reton’s reward system with Ryviu’s review features. One of Reton’s most valuable features is its ability to reward customers with points when they share your store or products on social media channels such as Facebook, X (Twitter), or Instagram. This feature not only boosts your brand visibility but also encourages authentic word-of-mouth marketing from satisfied buyers. 

You can creatively integrate this with Ryviu by encouraging customers to share their product reviews on their social networks after posting them on your store. For example, after a customer leaves a review through Ryviu, you can display a “Share your review on social media to earn points!” message linked to Reton’s sharing rewards system. When they share their review post or product link, Reton automatically tracks the action and adds points to their account. 

This integration creates a seamless flow where customers are rewarded not only for providing feedback but also for amplifying your brand reach through their social influence, effectively turning every review into a piece of organic marketing content.

4. Automate the Workflow

Automation ensures consistency and eliminates manual tracking. Once Reton and Ryviu are connected, the process becomes fully automatic, customers receive their loyalty points as soon as their reviews are approved. This not only saves your team time but also delivers instant gratification to your customers, reinforcing their sense of appreciation.

You can also set up automated email or popup notifications that inform customers when their points have been added. This transparent feedback loop helps strengthen engagement and trust.

5. Promote Your Rewards Program Widely

Even the best loyalty system won’t work unless your customers know about it. Highlight your “Review & Earn” program across multiple channels, including your website banners, product pages, post-purchase emails, and social media posts.

A clear message like:

“Share your product review and earn loyalty points toward your next purchase!”
encourages immediate participation. You can also spotlight examples of customers who have earned and redeemed rewards to inspire others to join in.

Best Practices for Combining Loyalty Points and Reviews

To make the most out of your loyalty and review integration, it’s essential to apply a few strategic best practices. These tips will help ensure that your program encourages genuine engagement, avoids potential misuse, and continues to deliver long-term value for both your customers and your business.

  • Reward authenticity, not perfection: Always make it clear that your goal is to gather honest and helpful feedback, not just glowing praise. Encourage customers to share both positive and constructive experiences, as this helps other shoppers make informed decisions. Honest reviews also make your store appear more transparent and trustworthy, which boosts credibility in the long run.
  • Set fair point values: While rewarding reviews is important, balance is key. Offer enough points to make the effort worthwhile, but avoid overly generous rewards that could invite fake or spammy submissions. A thoughtful reward structure ensures customers are genuinely motivated while keeping your program sustainable.
  • Leverage gamification: Add a sense of fun and achievement to the process by turning reviews into a game-like experience. With Reton, you can introduce tiers, progress bars, or badges that celebrate customer milestones, such as “Top Reviewer” or “Photo Contributor.” Gamification keeps participants engaged and encourages them to interact more frequently with your store.
  • Show appreciation publicly: Recognition goes a long way in building customer loyalty. Feature your most active or helpful reviewers on your website, in newsletters, or across your social media channels. Public appreciation not only motivates those customers but also inspires others to join and participate in your review and loyalty program.
  • Measure results regularly: Continuously tracking performance helps you understand how well your integration is working. Use Reton’s analytics dashboard and Ryviu’s data insights to monitor review volume, point redemption rates, and returning customer metrics. By analyzing these results, you can fine-tune your strategy for even better engagement and conversion outcomes.

How Reton and Ryviu Work Together?

Reton and Ryviu complement each other perfectly to form a complete engagement ecosystem for Shopify stores. Ryviu focuses on collecting and displaying authentic customer reviews, while Reton turns those actions into rewarding, loyalty-building experiences.

Here’s how they work together:

  • Ryviu captures valuable customer feedback in multiple formats (text, image, video).
  • Reton tracks these actions and automatically rewards customers with loyalty points.
  • The customer sees their rewards instantly, encouraging continued interaction with your store.

This integration ensures every review not only builds trust for new buyers but also strengthens the emotional bond between your brand and existing customers.

Final Thoughts

Combining loyalty points with review submissions is one of the smartest ways to build engagement and community around your brand. By integrating Reton and Ryviu, you can automate the process, encourage authentic feedback, and reward customers for contributing to your brand’s success.

This approach does more than increase your review count, it nurtures trust, strengthens customer relationships, and fuels repeat purchases. Every review becomes a rewarding experience, and every reward strengthens loyalty.

Start implementing this strategy today by connecting Reton and Ryviu to your Shopify store. Watch as your customers engage more deeply, your reviews multiply in authenticity, and your brand reputation grows stronger than ever.