This is the question that our support team gets many times from Dropshippers. It is easy to see that Ryviu covers Loox’s features and brings more. In this article, I will let you know the analysis in detail.
Ryviu — Product Review Platform
Many people choose Ryviu to integrate into their Shopify and WordPress WooCommerce store. It can help you to import Aliexpress and Amazon reviews, collect reviews from your real customers, and show reviews widget on your store with professional design.
Ryviu has both Free and Paid plans. If you switch your account from a monthly plan to a yearly plan, you will save up to 25%.
Basic: $6.99/month ($62.9/year).
Advance: $9.99/month ($89.9/year).
Unlimited: $19.99/month ($179.9/year).
And below are the main features:
Export reviews from AliExpress & Amazon: You don’t have to export CSV, just one click and reviews from AliExpress & Amazon will show on your store.
Export and import reviews ‘from apps to apps’: Help you to export customer reviews from other apps and import to your store. It allows to export to CSV file then import to another site, and vice versa.
SEO-friendly review scores: Add review scores to your Google search results.
Multiple style & custom style: You can edit themes & customize the page with an advanced settings system.
Reply to customer reviews: You can respond to your clients’ reviews. They need to know that you care.
Show useful rating: For each customer, they can vote helpful or not. (Like or dislike button).
Get a detailed statistics system: We provide a detailed statistics system. It allows you to view the status of reviews.
Have Social Authentication & Email verify feature: With review form, you can configure in admin settings require authenticate their email or login by social authentication.
Show Feature Reviews: Display reviews to the special page.
Show Questions & Answers feature: Your customers ask, you answer, or you can frequently add questions and your answers, save your time.
Boost Sales Popup feature: Showing the comment in real-time on your store.
Reviews email request: Our system will automatically send a request to reviews the product that the customer has purchased. Ryviu also allows you to provide customer discount codes in the thank you page after leaving reviews.
Loox — Photo Reviews
Loox is focusing on photo reviews. It lets customers upload a picture of their purchase. However, this app is not Free. You can have 14 trial days.
The app has four plans. All fees are charged monthly. The only key differentiation is the number of email review requests per month.
Beginner: $9.99 / 100 emails
Essential: $29.99 / 300 emails
Growth: $34.99 / 300–6000 emails
There are some main features if you pay:
Easy integration: multiple languages available
You can import product reviews and photos from any supplier
You can create a discount for customers who leave reviews; add more incentives if they leave a photo
Ability to customize your email campaigns, and change the review questions
Publish and unpublished specific reviews at your discretion
Reply to reviews plus social shares
When comparing, Ryviu has both Loox’s features and more. Therefore, Ryviu is a better option. Why do I say that? Let’s see:
Firstly, you can collect reviews and photo reviews from many sources such as Aliexpress, Amazon, from CSV files by Ryviu, not only your real customers. The more reviews you have on products, the higher you can expect conversions to be, assuming that there is a generally positive trend for your products.
Secondly, Ryviu helps you to boost your sales and increase the conversion rate based on importing reviews, creating a Happy Customer page, adding question and answer, and showing reviews on your site with an attractive design.
Thirdly, Ryviu can help you to offer the discount code when sending emails to your customers to ask reviews like Loox. It is easy to create the email template with your name, logo, subject, text and setting the time to send emails on your Ryviu dashboard. Click here to see the detail.
Besides, Ryviu offers you a beautiful review widget layout with Default, Basic, Masonry, Masonry V2, Basic V2, and Carousel theme to fit your store design. In contrast, you will get 1 theme if using Loox. It is simple to your customers to check all images, filter reviews based on the number of star ratings, photos, or replied, sort reviews by latest or oldest. Everything is clear and propositional.
With Loox, your customers cannot do anything without loading more reviews to see all. To illustrate my point, let check below image:
Lastly, Ryviu has a Free plan if you do not want to cost on creating social proof on your store. You can upgrade your subscription when you’re ready to pay. On the other hand, Loox gives you 14 trial days only. Then you need to pay at least $10 a month. That price even is double to Simple plan on Ryviu. Then, you will cost a big amount of money if using Loox for a long time.
In conclusion, Loox can be a good choice if you want to engage customers via email only. However, no one wants to be passively waiting for customer reviews, right? Let’s start selling online with Shopify and Ryviu app today!