ERP eCommerce: Everything You Need to Know 

Jun 5, 2024
Anna Pham
 ERP eCommerce

In the current digital age, integrating ERP (Enterprise Resource Planning) systems with eCommerce platforms is vital for businesses looking to streamline operations and improve customer experiences. This integration ensures seamless data flow, efficient inventory management, and better order processing. Whether you are a growing startup or an established enterprise, understanding the benefits and functionalities of ERP eCommerce integration can revolutionize your business operations.

In this article, we delve into the essentials of ERP eCommerce, exploring its significance, implementation strategies, and the top 10 ERP solutions that can help you achieve a robust, efficient, and scalable business model.

What is ERP eCommerce?

ERP eCommerce is the integration of Enterprise Resource Planning (ERP) systems with eCommerce platforms to streamline and optimize business operations. This integration enhances inventory management by providing real-time updates and efficient tracking. Order processing becomes more efficient with automated workflows, ensuring timely and accurate order fulfillment. Shipping and fulfillment processes are streamlined, reducing errors and delivery times. Integrated CRM functionality allows for better management of customer relationships, improving satisfaction and loyalty. 

Additionally, ERP eCommerce provides robust analytics and reporting features, empowering businesses to make informed decisions based on data and enhance overall operational efficiency and profitability.

Why is an ERP eCommerce System Important?

An ERP eCommerce system is essential for businesses seeking to thrive in a competitive digital marketplace. 

Consolidating sales numbers

It provides a unified view of all transactions across various sales channels. This centralized data simplifies financial reporting, inventory management, and strategic planning, allowing businesses to swiftly and accurately make informed decisions.

Increasing productivity 

Automated workflows streamline manual tasks, decreasing errors and allowing employees to dedicate more time to strategic activities. This automation guarantees smoother operations from order placement to fulfillment, ultimately boosting efficiency.

Enhanced revenue generation

With better inventory management, businesses can avoid stockouts and overstock situations, optimizing stock levels to meet demand effectively. Additionally, efficient order processing and quicker delivery times result in greater customer satisfaction and increased repeat business.

Improving customer relationships 

ERP eCommerce systems with integrated CRM features enable businesses to monitor customer interactions and preferences, facilitating personalized marketing and enhanced customer service. This tailored approach boosts customer loyalty and retention, promoting long-term revenue growth.

In summary, an ERP eCommerce system is vital for consolidating sales data, boosting productivity, enhancing revenue, and improving customer relationships, making it a cornerstone of modern business strategy.

How to Prepare for eCommerce ERP Integration?

Proper preparation is essential for a smooth and successful ERP integration with eCommerce. 

Here are key steps to follow:

  • Step 1: Define objectives 

Clearly outline the goals of the integration, such as enhancing operational efficiency, streamlining processes, or improving customer experience.

  • Step 2: Assess business processes 

Review current eCommerce and ERP systems, identify gaps, and determine how integration can fill these gaps and optimize workflows.

  • Step 3: Data mapping and clean-up 

Align data fields between systems, ensuring data consistency, accuracy, and compatibility. Cleanse and standardize data to prevent integration issues.

  • Step 4: Plan for integration 

Create a detailed integration plan, including timelines, necessary resources, and potential challenges. Identify integration points, APIs, or middleware required for data exchange.

  • Step 5: Testing and training

Perform extensive testing to ensure data integrity and system functionality. Provide training for teams and users on the new processes.

10+ Best Ecommerce ERP Software in 2024

Integrating an ERP system with your eCommerce platform is crucial for optimizing various business operations. 

Here are 10 best eCommerce ERP software options available:

#1. Wrike

Wrike is a versatile project management tool that excels in task planning and team collaboration, making it perfect for managing eCommerce projects.

Key features:

  • Task and project management
  • Time tracking and workload management
  • Real-time collaboration tools
  • Customizable dashboards and workflows
  • Integration with other business tools

Pricing: Wrike offers a free plan with basic features, and paid plans begin at $9.80 per user per month. Custom pricing is available for enterprise solutions.

Best for: Project and task planning

#2. Acumatica Cloud ERP

Acumatica Cloud ERP is known for its robust workflow automation capabilities, helping businesses streamline their processes and improve efficiency.

Key features:

  • Financial management
  • Customer relationship management (CRM)
  • Distribution and supply chain management
  • Project accounting
  • Automated workflows and approvals


Acumatica operates on a resource-based pricing model, which varies depending on the number of resources and features needed. Custom quotes are available upon request.

Best for: Workflow automation

#3. Microsoft Dynamics 365

Microsoft Dynamics 365 provides an extensive range of ERP and CRM applications, ideal for businesses seeking bundled product licenses.

Key features:

  • Sales and marketing automation
  • Financial management and reporting
  • Supply chain and operations management
  • Customer service tools
  • AI-driven insights and analytics

Pricing: Dynamics 365 pricing starts at $50 per user per month for basic plans. Bundled licenses and advanced features are available at higher price points.

Best for: Product license bundles

#4. Oracle NetSuite

Oracle NetSuite is a leading cloud-based ERP system known for its scalability and comprehensive feature set, which is suitable for businesses of all sizes.

Key features:

  • Financial management
  • Order and inventory management
  • Customer relationship management (CRM)
  • eCommerce integration
  • Advanced reporting and analytics

Pricing: NetSuite pricing is customized based on the specific needs of the business, including the number of users and required features. Quotes are available upon request.

Best for: businesses of all sizes

#5. Epicor ERP

Epicor ERP specializes in storefront management, providing tools to enhance the efficiency and performance of eCommerce operations.

Key features:

  • Inventory and supply chain management
  • Financial and accounting tools
  • Customer relationship management (CRM)
  • Production and manufacturing management
  • Storefront and eCommerce solutions


Epicor ERP offers customized pricing based on the specific needs and size of the business. Quotes are provided upon request.

Best for: Storefront management

#6. Brightpearl 

Brightpearl is designed for retailers and wholesalers with multichannel sales strategies, offering a unified platform to manage various sales channels.

Key features:

  • Inventory and order management
  • Financial management and accounting
  • CRM and customer service tools
  • Warehouse management
  • Reporting and analytics


Brightpearl pricing starts at $375 monthly for small businesses, with custom pricing available for larger enterprises.

Best for: Stores with Multichannel Sales Strategies

#7. SAP ERP 

SAP ERP is renowned for its powerful eCommerce intelligence capabilities, providing advanced analytics and reporting tools to drive business growth.

Key features:

  • Comprehensive financial management
  • Supply chain and inventory management
  • Human resources management
  • Customer relationship management (CRM)
  • Advanced analytics and business intelligence

Pricing: SAP ERP pricing varies based on the business's specific requirements, and custom quotes are available upon request.

Best for: eCommerce Intelligence

#8. Infor ERP 

Infor ERP is tailored for distribution businesses, offering specialized tools to effectively manage the complexities of distribution operations.

Key features:

  • Inventory and warehouse management
  • Order processing and fulfillment
  • Financial and accounting tools
  • Customer relationship management (CRM)
  • Supply chain management


Infor ERP offers customized pricing based on the business's needs and size. Quotes are provided upon request.

Best for: Distribution businesses

#9. Blue Link ERP 

Blue Link ERP is an all-in-one ERP solution designed to handle all aspects of business operations, making it ideal for comprehensive management.

Key features:

  • Financial management
  • Inventory and order management
  • Customer relationship management (CRM)
  • eCommerce integration
  • Reporting and analytics


Blue Link ERP pricing starts at $500 monthly for small businesses, with custom pricing available for larger organizations.

Best for: All-in-One ERP System

#10. Acumatica Cloud ERP 

Acumatica Cloud ERP is highly flexible, enabling businesses to tailor the system to their needs and industry requirements.

Key features:

  • Financial management
  • Distribution and supply chain management
  • Customer relationship management (CRM)
  • Project accounting
  • Flexible deployment options


Acumatica uses a consumption-based pricing model, with costs varying based on the required resources and features. Custom quotes are available upon request.

Best for: Adaptable ERP Software

Each eCommerce ERP software option offers unique features and pricing structures, catering to different business needs and industries. Carefully consider your business requirements to choose the best solution for your eCommerce operations.

"ERP is crucially important for large-scale eCommerce businesses that need to stay competitive while scaling efficiently. The key is choosing a solution that aligns with your specific business needs and can grow with you. When implemented successfully, the benefits they bring in terms of productivity gains, improved customer satisfaction, and data-driven strategy are truly game-changing." Draven McConville, CEO at Klipboard, the job management software company.

ERP eCommerce: FAQs

What are the 3 common types of ERP?

The three common types of ERP systems are on-premise ERP, cloud-based ERP, and hybrid ERP. On-premise ERP is installed on a company's own servers and managed by its IT team. Cloud-based ERP is hosted on the vendor's servers and accessed online, providing scalability and lower maintenance costs. Hybrid ERP integrates both on-premise and cloud-based features, allowing businesses to benefit from both deployment models.

Is Shopify an ERP system?

No, Shopify is not an ERP system. Shopify is a comprehensive eCommerce platform designed to help businesses create and manage online stores. 

However, it does have integrations with a number of popular ERP systems, including NetSuite, Microsoft Dynamics GP, SAP Business One, and Brightpearl.

What ERP is Amazon using?

Amazon uses a proprietary ERP system tailored to its unique and extensive operational needs. While the specifics of Amazon's ERP system are not publicly disclosed, it is known that Amazon has developed its software solutions to efficiently manage its vast logistics, inventory, and supply chain operations.

The Final Words,

In conclusion, integrating ERP systems with eCommerce platforms is essential for businesses seeking operational efficiency, improved customer experiences, and data-driven decision-making. By leveraging the right ERP eCommerce software, businesses can streamline inventory management, order processing, and customer relationship management while gaining valuable insights through advanced analytics and reporting. 

With numerous options available, selecting the right ERP solution tailored to your specific needs can significantly enhance your business's scalability and success in the competitive digital marketplace.